We the first switchblade that I was sent would fly straight into the ground. By this I mean if you let it fly out of your hand with 4 ft it would on the ground. Fully charge it just flies into the ground faster. So I contacted Air Hog and they sent me a phone number to call. I called and spoke to an individual that not only knew NOTHING about this item but would disappear for a minute at a time, come back and ask the same questions and then proceed to tell me that it just took time to get used to flying it. When I explained that there was no way to practice flying it because it wouldn't stay airborne for more than a second he told me I must have over-charged the batteries !?!?!?!?! After about 20 minutes of the same questions I realized that this customer service clown wasn't going to do anything for me or fix the problem.
So I sent the unit back and got a replacement. This one makes it about fifteen feet before diving into the ground. I might try to tweak it and make it work but all in all I will NEVER be purchasing another item from Air Hog! I did give it three stars for durability because when I used the helicopter feature to take it up to 30 feet and proceed to have it scream into the ground it didn't break.
For those of you that are going to comment to the effect that it's user error and this is a great product please don't waste your time. I've flown/have numerous remote control aircraft and I wouldn't recommend this product to anyone. Maybe some people get ones that work, but I'm 0 for 2!Get more detail about Air Hogs Switchblade - Red and Grey 27.195 Mhz.
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